Welcome to Renewal

Connecting brands with consumers through secure, subscription-based renewals

With Renewal, epay now offers a managed solution so you can retain customers long-term by leveraging our established SaaS-based Infrastructure.

Why Renewal?

Reduce churn & boost loyalty through
epay’s recurring revenue solution

Brand Partners

Offer digital products and gain access to epay’s global sales channel network partners and their reach to consumers.

Channel Partners

Utilize epay’s connectivity to providers and strategic partners. Immediately expand your product portfolio with new, attractive subscription products for customers.


Purchase subscription-based digital products from trusted and preferred channel partners to conveniently use on smartphone, laptop or PC.

epay Renewal provides subscription solutions for our brand retail partners across many categories and content types.

How it Works

It’s never been easier to offer secure,
end-to-end renewals

Recurring billing enables customers to input their payment details once, saving time on repetitive tasks.
Renewal alleviates the pressure of remembering what bill to pay when, with conveniently scheduled triggers.


Channel partners offer a subscription-based product to customers and record their preferred payment method.


epay either connects to the retailer’s existing payment infrastructure or facilitates recurring billing through payment tokenization.


At the end of the initial subscription period, the renewal is triggered by the brand or channel partner via the tokenized data without having to store and process sensitive personal data.

User roles & responsibilities


All communication and the CRM will be owned by the brand. Commercially, it will be owned by the retailer.


The merchant of acquisition is the retailer. The renewal record merchant is the retailer or epay, depending on the final agreement.

Renewal Features

A renewal model built on epay’s powerful
technology and CRM management

Low setup fees

We work with you and your environment to implement epay’s Renewal solution as quickly as possible.

Secure and trusted technology

Cryptographic token significantly reduces the risk of fraud.

Guaranteed infrastructure connection

Renewal securely connects to any retailer or brand infrastructure in the channel ecosystem.

Real-time transaction processing

Renewal’s connection to epay’s global payments infrastructure ensures fast and frictionless transactions.

Expert support

The epay Renewal team is available 24/7 to support your subscription needs.

Payment methods

Receive renewals by credit or debit card, Google Pay, Apple Pay, or PayPal.

Rely on epay’s global infrastructure

Full service payment provider,
from idea to implementation

With epay’s toolset for digital commerce and delivery solutions, we enable coordinated business processes so our partners in the banking, fintech, gaming, entertainment, software, telecommunications and retail sectors may concentrate on their core business.


Learn more about epay Renewal.